Privacy Policy

1. Introduction

BuyGuide ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services at buyguide.ai and its subdomains.

Important: This subdomain is operated by an Operating Partner. Please see Section 10 for details about data responsibility.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number
• Preferences: Product preferences, budget range, location interests
• Communication Data: Messages and inquiries you send through our platform
• Account Information: If you create an account, we collect login credentials
• Usage Data: How you interact with our platform, including pages visited, features used, and selections made
• Location Data: When you choose to share your location for localized recommendations

3. How We Use Your Information

We use the information we collect to:

• Provide personalized product recommendations
• Connect you with relevant advisors when requested
• Send you information about products or services matching your criteria
• Improve our services and user experience
• Respond to your inquiries and requests
• Analyze usage patterns to enhance our AI recommendations
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Partner Advisors: When you express interest in specific products or request contact with an advisor
• Operating Partners: The company operating this subdomain (see Section 10)
• Service Providers: Third parties who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Withdraw Consent: Withdraw consent at any time
• Object: Object to processing of your data

To exercise these rights, contact your Operating Partner (see Section 10) or email us at info@buyguide.ai.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our platform
• Improve our services based on usage patterns
• Provide personalized content and recommendations

You can control cookie preferences through your browser settings. Note that disabling cookies may affect some features of our platform.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we take appropriate safeguards to ensure your information remains protected.

10. Operating Partner and Data Responsibility

10.1 Platform Structure

This Service is powered by infrastructure provided by Fintell Solutions OU. The website or subdomain you are using is operated by an independent Operating Partner who has licensed this infrastructure.

10.2 Data Controller

The Operating Partner of this subdomain is the data controller for your personal information. They are responsible for:

• Data collection decisions
• Data storage and management
• GDPR, CCPA, or other applicable data protection compliance
• Responding to data subject requests
• Data breach notifications

10.3 Infrastructure Provider Role

Fintell Solutions OU acts as a data processor, providing only the underlying technology infrastructure. We process data on behalf of and under the instructions of the Operating Partner.

10.4 Your Operating Partner

For data protection inquiries, contact your Operating Partner directly.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the modified policy.

13. Contact Us

For questions about this Privacy Policy, contact us at: info@buyguide.ai

For data protection inquiries specific to this subdomain, contact your Operating Partner using the information in Section 10.4.